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Send a WhatsApp message to get started.
Select a conversation
Choose from the list to start chatting
Dashboard
Overview of your inbox performance
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Total Conversations
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Agent Leaderboard
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Settings
Configure your InboxPilot workspace
🏢 General
🤖 AI Persona
📱 WhatsApp
🎙️ Voice
🔗 Webhook
General
Basic workspace information
AI Persona
Shape how the AI sounds when replying to your customers. The more specific you are, the better the results.
After this many AI replies in a conversation, the AI stops and a human takes over. Set to 0 to never hand off.
AI replies per conversation
Never hand off
3 — qualify then handoff
5 — standard
10 — let AI handle more
WhatsApp Connection
Connect your WhatsApp Business number so InboxPilot can send and receive messages on your behalf.
💡 How it works: Your WhatsApp Business number is connected through an approved WhatsApp API provider (such as WATI, 360Dialog, or similar). They give you two things — an API Endpoint and an API Token — paste them below and InboxPilot handles the rest.
The URL from your WhatsApp API provider dashboard
The secret key from your WhatsApp API provider
Voice Replies
When a customer sends a voice note, the AI transcribes it and replies with a natural-sounding voice in your chosen language.
Pick the language your AI voice will speak
Connect your own ElevenLabs account and paste your cloned voice ID
Your Unique Link
This is your personal incoming message link. Copy it and paste it into your WhatsApp provider's webhook or callback URL field — that's how your messages reach InboxPilot.
💡 In your WhatsApp provider dashboard, look for Webhook URL or Callback URL and paste the link below.
Your Incoming Message Link
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